Terms of service

Terms of Service

Welcome to Glowwsom. By accessing or using our website (www.glowwsom.com) and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General Information

  • Glowwsom is an online store specializing in beauty and skincare products.
  • By using our website, you confirm that you are at least 18 years old or have parental/guardian permission to shop with us.
  • We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be effective once posted on this page.

2. Products & Availability

  • We make every effort to display accurate product descriptions, images, and pricing.
  • Product availability may change without notice. If an item is out of stock after purchase, we will notify you and issue a refund or suggest alternatives.

3. Orders & Payments

  • All orders placed through our website are subject to acceptance and availability.
  • Prices are displayed in Kuwaiti Dinar (KWD) and include applicable taxes.
  • We accept payments via secure payment gateways. By submitting your payment details, you confirm that you are authorized to use the selected payment method.

4. Shipping & Delivery

  • Orders are processed within 24 hours and delivered within 1–2 business days across Kuwait.
  • Free delivery applies on orders above 20 KWD, and a delivery fee of 0.750 KWD applies for orders below 20 KWD.
  • Delivery timelines may vary due to unforeseen delays beyond our control.

5. Returns & Refunds

  • We offer a 7-day return policy (see our Return Policy page for details).
  • Returned items must be unused, unopened, and in their original condition.
  • Refunds will be processed to your original payment method within 10 business days of approval.

6. User Responsibilities

When using our website, you agree not to:

  • Violate any laws or regulations.
  • Infringe upon our intellectual property or that of others.
  • Upload viruses, malicious code, or attempt to disrupt our services.

7. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Glowwsom and protected by copyright laws.
  • You may not copy, reproduce, or distribute any material without our prior written consent.

8. Limitation of Liability

  • Glowwsom is not responsible for any allergic reactions, misuse, or side effects caused by products purchased.
  • Please read product labels and perform patch tests before use.
  • Our liability is limited to the purchase price of the product.

9. Governing Law

These Terms are governed by the laws of Kuwait. Any disputes will be subject to the jurisdiction of Kuwaiti courts.

10. Contact Us

If you have any questions about these Terms, you can reach us at:

📧 info@glowwsom.com
📱 WhatsApp: +965 6066 4031